Organizational development helps healthcare managers to implement planned change for growth and survival. Many factors—such as the need for patient-centered care, diversity, quality of services, and rising costs—are driving change in healthcare organizations today. Employees may complain about the heavy workload, and patients may express dissatisfaction with quality and the high cost of services.
Respond to the following:
- What does organizational behavior and organizational change mean to you?
- Explain what is force field analysis? How can healthcare managers apply it to facilitate change?
- What do you think are the basic factors in healthcare organizations that facilitate and hinder change?