The role and satisfaction of the patient in today’s CQI process are important. Reflecting on advanced nursing practice,.
1. Discuss 1 patient satisfaction measurement found in a clinical or practice setting, and discuss how it is measured, how is it connected to reimbursement, and what impact it has on practice/outcomes.
2. Discuss strategies to improve patient involvement in CQI process to improve this outcome/measurement.
3. Apply the M-APR model as a diagnostic model of patient involvement to the aforementioned situation, and discuss strategies to improve how the patients, families, and caregivers can be involved. M-APR (“M” micro, meso, macro; and across two dimensions- the “APR” active/proactive and passive/reactive involvement. These dimensions indicate that patient, family, or public involvement can be achieved through various mechanisms.)