How to care for a new ostomy

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While the RN is trying to help the patient and family learn how to care for a new ostomy, the patient refuses to participate. What action should the RN take first to help the patient learn the ostomy care process?

 

Focus teaching with the family.

Ask patient why they do not want to learn.

Inform patient they will need to know this for discharge.

Report refusal to learn to ordering health care provider.