The warning signs of abusive and physically threatening behaviors
The case study and answer the following questions:
After caring for a client who has been in her care for the better part of two years, a community care worker/health care worker has formed an emotional bond with her. When the client passes away unexpectedly, the care worker started experiencing grief reactions, depression and mood swings, and anxiety attacks.
1. When working with clients for an extended period of time, it is normal to experience feelings of grief and loss.
2. “Grief work” is a term used to describe the process of dealing with grief.
3. What three (3) strategies may the caregiver use to help her in coping with her grief and loss?
the case study and answer the following questions:
As a care worker, you’ve been assigned a client that is extremely abusive and physically threatening to you and the rest of the staff. You’ve had previous interactions with this client, and it wasn’t a pleasant experience for anyone.
1. What are the warning signs of abusive and physically threatening behaviors?
2. In order to protect yourself and others from abusive and physically dangerous behaviors, what are the three (3) best measures to employ?
the case study and answer the following questions:
During a shift in which you are working alone while other care workers are assisting other clients, you notice that one client is yelling in pain because the nurse forgot to give him pain relief medication, and another client requires your assistance with a manual handling task that requires the assistance of another person, and a third client requires your assistance to read an official notice that must be answered.
- If you were to organize and prioritize your time management tasks according to the scenario described in the case study, how would you carry out the activities?
- How should you prioritize your tasks when everything is important?
- In the context of community services and/or health care, identify and explain the name of the technique used for task planning and prioritization?
- What are the legal rights that employees have under the Fair Work Act 2009 (FW Act)?
- What protections does the Fair Work Act provide to employers?


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