The importance of taking complete personal, medical, and dental details Taking personal medical and dental details is very important for recording and communicating with the patient, as well knowing the medical history is important in diagnosing and knowing if there are any drug inetractions with local anesthesia or any systemic disease that might be a cause of the dental disease, or has complications with dental treatment. How do you encourage Mr. Walker to provide complete information without embarrassment By taking it inside the clinic, not in front of others? How do you maintain the confidentiality of his information By keeping his file closed in a safe place? How do you accurately record Mr. Walker’s information and how do you verify the information in accordance with the operator’s wishes