Recall a time when you were a customer and un-experienced Education about reporting noncompliance of an incompetent employee. Did you report this person’s bad behavior to the manager, or were you afraid to get someone in trouble? Now, relate those feelings to the feelings of a staff member who witnesses a fellow employee breaking a rule or policy. Why should the employee be reported? Discuss how you will convince your staff members to report an episode of noncompliance, should they witness one. As the compliance officer, describe why staff members should be educated about reporting noncompliance.
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