Over-the counter nasal spray

A client with the medical conditions of hypertension and dyslipidemia is currently taking the medications metoprolol (Toprol XL)$$50\mathrm{mg}$$every day, hydrochlorothiazide$$25\mathrm{mg}$$every morning, and simvastatin$$2\mathrm{mg}$$every day. The client sends an email to the physician’s office to inquire about what can be taken for nasal congestion. The triage nurse returns the emali and asks if any self-remedies have been tried and when the last vital sign recordings have been? The client telis the triage nurse nothing has been. taken yet for the nasal congestion, and the client’s Apple Watch records a blood pressure of$$125/80\mathrm{mm}\mathrm{Hg}$$and pulse of 70 beats/minute. The client denied any other symptoms (Learning Objectives 4,5$$)$$.

1. Was the client’s call warranted?  What additional information does the triage nurse need to clicit from the client?

2. The physician recommends an over-the counter nasal spray for the nasal congestion. Why is this the most appropriate treatment for this client? What counseling should the triage nurse offer the client?